Terms of service

Terms and conditions of Bougie CandleShop

Last updated on 08/02/2024

1. General

1.1 By placing an order on www.bougiecandleshop.be you agree to the general terms and conditions.

2. Orders and Payments

2.1 All orders are binding and final upon confirmation of payment.

2.2 Payments can be made through the payment methods offered and are processed by a secure payment gateway.

3. Shipping and Delivery

3.1 Shipping is done within 2 - 3 working days after receipt of payment, unless otherwise stated.

3.2 Delivery times are indicative and Bougie CandleShop is not liable for delays caused by third parties.

4. Returns and Refunds

4.1 Customers have the right to dissolve the purchase agreement within 14 days of receiving the product.

4.2 Returned products must be in their original condition and packaging. Refunds will be processed upon receipt and inspection of the returned goods.

5. Warranty

5.1 Bougie CandleShop does not offer a warranty period on products unless otherwise stated.

6. Privacy and Data Protection.

6.1 Bougie CandleShop respects the privacy of customers. Personal data are processed in accordance with applicable privacy laws.

6.2 By placing an order, the customer agrees to the collection and use of personal data for order processing and marketing purposes.

7. Intellectual Property

7.1 All intellectual property rights relating to the products and the website www.bougiecandleshop.be belong to Bougie CandleShop.

8. Liability

8.1 Bougie CandleShop is not liable for indirect, incidental, special or consequential damages arising from the use of the website or the purchase of products.

9. Applicable Law

9.1 Belgian law applies to these terms and conditions.

10. Modifications of Conditions

10.1 Bougie CandleShop reserves the right to modify these terms and conditions at any time. Customers will be notified of such changes via the website.